Welfare Reform

You can find a short film highlighting four major changes to benefits at http://www.youtube.com/watch?v=2Rlp4yQAnSk

Please note where it talks about contacting your local landlord this will be Southwark Council www.southwark.gov.uk/

Alternatively if you have any concerns about how the changes will affect you please talk to our manager, Martin, who will discuss the changes with you, offe advice or refer you to local services so you can get more help.


Warning regarding banking scam

Lambeth Borough Police are warning of a fraud which is being perpetrated in the borough.

Some elderly residents have received a phone call, purporting to be from their bank. The caller asks details about their bank account, including the pin number for their card, to verify that they are the account holder.

The victim is then told that there is a problem with their card and the bank will send a courier to collect it.

When the card is collected, money is later withdrawn from the victim’s account.

Officers from Lambeth Borough Police are currently investigating a number of instances of this.

All residents, particularly the elderly, are warned not to divulge information such as pin numbers for cash or credit cards to anyone, especially over the telephone. Banks will never ask for this information. Banks will never send a courier to collect your bank card if there is a problem with it.

If you receive a call that purports to be from your bank and you are suspicious, ask the caller for their name and a reference number and tell them you will call them back. When returning the call, use a published telephone number from correspondence you know to have come from your bank or from their website.

Police are keen to speak to anyone who has any information regarding this fraud. Anyone who has been a victim of this, but has not yet reported the matter to police should do so by calling the non-emergency number 101.

Alternatively, you can report information anonymously to Crimestoppers on 0800 555 111.

Welcome to our new website

After a couple of faltering starts we are now happy to have a website that is easy to manage and keep updated.

The site is powered by Joomla, an open source content management system. This means that new features can be added later on giving it a huge advantage over our previous site.

The site is hosted by ClickDevon who also manages the technicalities of the website and helps us to ensure it is working as it should.

It is going to take us a while to populate the site with a wide range of information so please be patient with us and check in regular. If there are features you would like to see or faqs included please contact us and let us know, as well as the usual ways of doing this you can now use our online suggestion form.